Frequently Asked Questions – Luxeetrip.com


What is Luxeetrip.com?

Luxeetrip.com is a Hong Kong-based online travel platform offering flight and hotel bookings for travelers worldwide, operated by Almar International Limited.

Is Luxeetrip.com a trusted company?

Yes! We are legally registered in Hong Kong, with a valid Business Registration Certificate (ID: 53855321) and D-U-N-S Number: 66-339-1625.

What travel services do you provide?

We offer international and domestic flight bookings, hotel reservations, and personalized travel assistance tailored to your needs.

How can I book a flight or hotel?

Simply visit Luxeetrip.com, search your destination, choose your preferred option, and complete the payment to confirm your booking.

Can I make last-minute bookings?

Absolutely! Our system is designed to handle both last-minute and pre-planned reservations quickly and efficiently.

Do I need an account to book a ticket?

No account is required. However, creating one allows faster checkouts, booking history access, and exclusive offers.

Can I change or cancel my booking?

Yes, but cancellation and change policies depend on the airline or hotel’s terms. Contact us at support@almar.hk for help.

How do I get my e-ticket or booking confirmation?

You will receive your e-ticket or confirmation by email shortly after completing your booking.

What payment methods do you accept?

We accept all major credit/debit cards and secure online payment gateways. Currency will be shown based on your location.

Is my payment information secure?

Yes, we use industry-standard encryption and security protocols to ensure your data and transactions are safe.

Can I book for someone else?

Yes! Just enter their name and travel details when booking. Ensure all information matches their ID or passport.

Do you offer travel insurance?

Currently, we do not offer travel insurance, but we recommend securing one through a trusted provider for added protection.

Where is Luxeetrip.com based?

Our registered address is Unit-S, 1st Floor, Mau Lam Commercial Building, Jordan, Kowloon, Hong Kong – 999077.

How do I contact customer support?

Reach out anytime at support@almar.hk. Our team is available 24/7 to assist you.

Can I request group bookings or special deals?

Yes, we welcome group and corporate bookings. Contact us with your requirements for a customized quote.

Are there hidden fees in bookings?

No hidden fees. The price shown during checkout is the final amount unless otherwise specified.

How do I know if my booking is confirmed?

You’ll receive a confirmation email immediately after successful payment. Check your spam folder if it doesn’t appear in your inbox.

What if I made a mistake in my booking details?

Email us as soon as possible. We’ll do our best to correct it, depending on airline or hotel policies.

Do you offer mobile app support?

Our mobile-friendly website works seamlessly on all devices. A dedicated app is in development.

Why choose Luxeetrip.com?

We offer reliable, affordable, and personalized travel services, backed by over a decade of industry experience and global customer trust.

Almar International Limited
Unit-S, 1/F Mau Lam Commercial Building, 16-18 Mau Lam Street, Jordan, Kowloon, Hong Kong (Zip Code: 999077)

support@almar.hk
+1-803-674-1194

Travel Assistant